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We know your money is important to you, so we’ve put measures in place to protect your money while in our casino.
Big Dollar Casino offers the most advanced and secure online banking service in the online entertainment industry.
What we offer:
Secure Online Transactions
All casino transactions are conducted using 128-bit encryption technology.
Please refer to the email confirmation of your Deposit for the credit card billing descriptor. We recommend that you print out all transaction data, payment methods and the rules of the games and keep them in an easily accessible place.
To protect you, and ensure safe and easy gaming, Big Dollar performs various processes and exercises precaution on every transaction processed in order to prevent fraud.
To ensure that e-cash deposits and redemptions are not fraudulently transacted, you may be required to supply us with proof of identity and/or other particulars such as a copy of your credit cards, a signed deposit history of your transactions etc.
Online Withdrawal Options
Real Players have the following options to withdraw money from their casino Real Account.
The following banking options are now available:
Bitcoin takes up to 5 business days at no cost.
Wire transfer takes 7-10 business days with a $20 fee.
NB While withdrawal requests are processed on a daily basis, payments are only made on a Tuesday and Friday. If you have any questions or queries related to the payments process, please feel free to contact us.
Secure Online Withdrawals
Big Dollar offers the fastest withdrawals online. Depending on the option chosen, this can be within 24 HOURS. All bonuses are subject to STANDARD BONUS wagering requirements. Please refer to our T&C page for more information.
NB Minimum withdrawal amount is $100/ €100/ £100.
Tips for Efficient Withdrawals
Players with large, first-time withdrawals, may need to comply with certain security requirements. Winnings will be sent to you immediately after verification of the identification information that you have sent. Please note that failure to provide accurate information may result in a delay in the withdrawal process.
Players do not need to withdraw all their winnings at the end of every session. A casino account kept in a positive balance does not have a decreased daily Deposit limit and you are welcome to leave a balance in your account for your next visit to the casino.
If a Player uses a credit card to make online deposits, withdrawals do not increase or decrease the Player's daily deposit limit at the casino.
Credit Card being Rejected?
Email us at [email protected] should you require any assistance.
Use varied amounts to avoid duplicate transaction triggers.
Try an alternative card type, we also accept Visa, Bitcoin, and MasterCard
Try depositing in odd amounts ($21.50 as opposed to $25)
Deposit in 5-10 minute intervals (at least)
The larger your deposit amount, the less chances of experiencing a rejection. Try this and enjoy longer undisturbed game time! When depositing, try making one deposit of $100 as opposed to 5 x $20 deposits
Ensure the details on your credit card correspond with those registered at the casino. Contact the call centre to validate these details
Ensure that you have sufficient funds when making a deposit
Don’t continue to make transactions if you are getting rejected, rather contact the call centre for assistance or try another card
Please ensure that you are entering the correct CVC number (last three digits on the back of your card)
Ensure your card is activated for international deposits